Saturday, July 01, 2006

Going Shoeless Keeps Floors Clean

Going Shoeless Keeps Floors Clean


The IBEX Scribe said...

This article is from the newspaper that my parents subscribe to. :)

It's a good article. I think if people tried it and committed to it that they would find that removing shoes really is to their advantage (and so much more comfortable, too).

richyrich said...

A few weeks ago I moved into a new house which has light coloured carpets throughout. So in order to keep them spotless I decided to have a "shoes off policy" from the start. However, I was in a bit of a dilemma about how to get visitors to follow suit without having to ask them (which to me seems impolite)

Last week however, a lady who will be coming in regularly to clean for me came to visit, just to have a look at the place before she started. When she first came through the door, she just had a look around and when she noticed that I was in my socks, and saw a few pairs of shoes at the door and my carpets, she just slipped off her shoes without saying anything, at which point I just said "thank you". She then stayed for a while to have a look about the place and talk about the services she offered.
Then when it was time for her to leave and she was at the door again, she just said "let me just put my shoes back on". I then asked her if she would take off her shoes every time she came to clean. She said that she always changed to slippers in clients' homes. She said "After all, I never wear shoes in my own house, so I would never wear them in clients' homes either". I then thought that this was someone with just the right attitude. Then I remembered that I wanted to show her something else in the hallway. And she then took off her shoes again to go and look at it.

The following day, I called her to say that I had decided to take up her services and she came over to see me again just to discuss business terms. On that occassion, as I opened the door for her, she just slipped off her shoes and left them on the mat outside the door, obviously remembering.

One thing this has made me notice about her is the way she is sensitive to her clients' needs and responds to them. That has given me confidence in her and I'm sure she'll do a very good job.

It definately helped me to make my final decision to employ her. So I think it's good business for any company representative who visits a client's home to have a look when s/he enters to look and see if their hosts are wearing shoes or nor and whether or not shoes are left by the door, and then take them off with out saying anything if it seems to be a "shoes off" environment. It could make the difference between getting the contract or not!

The IBEX Scribe said...

richyrich, what a great story, and a great example of what a little bit of courtesy can do! Taking ones shoes off does make a difference!

Dyspraxic Fundamentalist said...

Angie, quite so.

Richyrich, thanks for visiting and sharing that encouraging story.

God Bless