Those of you from Britain will have watched with dismay the endless stories about the chaos at Heathrow's new terminal 5.
Some good news (though some of you may disagree). I just read in a discussion forum that people were being asked to remove their shoes at security checkpoints at the new terminal. While I know this policy is not popular, I do think it is a good idea. Flying makes people vulnerable and we need precautions against terrorism. Besides, it gets people used to taking their shoes off!